Digi users warned of deceptive phone calls demanding tariff hikes

Digi mobile customers are once again at the center of a worrying trend of suspicious phone calls, with scammers impersonating the Romanian telecom operator to dupe users into revealing sensitive details.

Digi denies any involvement in urgent tariff changes over phone

As recently reported, a surge of fake calls has been targeting Digi subscribers, with bogus customer service agents claiming to inform them of changes to their tariffs and threatening penalties if they don't comply.

Some affected customers have taken to social media to warn others about the scam, sharing numbers they claim to be associated with the fraudulent calls.

In response, Digi has issued a clear statement, assuring users that it never initiates such calls and that any changes to their contracts would be communicated through official channels like email, text, the company website, or social media – never under urgent or threatening circumstances.

The telecom operator is advising customers to remain vigilant and not to act on any demands made over the phone. It also recommends blocking suspicious calls immediately if recognized as spam on the caller ID.

Digi emphasizes that its tariffs remain fixed, with no surprises, and that any supposed changes would be clearly communicated in advance.

Experts recommend hanging up as soon as a call seems off, rather than engaging with the scammer further. By staying alert and proactive, Digi customers can protect their personal data and avoid falling victim to this latest telecom fraud trend.