Movistar cracks down on scam calls, blocking over 190 million

Spain’s largest telecommunications provider, Movistar, is waging a full-scale war against fraudulent calls and spam, claiming a staggering 97% block rate as of early 2026. This isn't just a reactive measure; it represents a significant investment in a new security ecosystem aimed at regaining consumer trust and carving out a competitive advantage.

The numbers speak volumes: a year of blocking

The figures, released this week and corroborated by the Ministry for Digital Transformation, reveal a relentless effort. Between March 2025 and February 2026, Movistar blocked a cumulative 190 million fraudulent calls – a daily average of roughly 500,000 and a monthly tally exceeding 15 million. While the sheer volume of attempted scams remains alarming, the operator’s success in neutralizing these threats is undeniable. This aggressive stance aligns with the broader Spanish government’s anti-fraud plan, in which Movistar is playing a pivotal role.

But it’s not just about volume. Movistar is specifically targeting sophisticated tactics, including manipulated numbers and “spoofing” attacks – techniques that disguise the caller's identity to trick recipients. These are the calls that often prey on vulnerable individuals, and Movistar’s ability to effectively identify and block them is a critical step.

Building a fortress: movistar's security ecosystem

Beyond the immediate blocking capabilities, Movistar is positioning its enhanced security features as a key differentiator. The company’s new “Vuelve a contestar ¿sí?” (Answer Again, Yes?) campaign, initially launched with a prominent display in Madrid’s Plaza de Castilla, underscores this ambition. The campaign aims to raise public awareness and encourage vigilance against scams, reinforcing Movistar’s image as a proactive protector.

For Movistar subscribers, this translates into concrete benefits. The recently introduced “spam call alert” feature flags potentially fraudulent calls directly on the screen, giving users a moment to pause and assess before answering. For those seeking more robust protection, a manual blocking option, accessible through the Mi Movistar app or by dialing 1004, offers a complete shutdown of unwanted calls. The ease of activation is deliberate – Movistar wants these tools to be readily available to everyone.

The company’s commitment extends beyond technological solutions. Movistar understands that combating fraud requires a cultural shift, a collective effort to recognize and report suspicious activity. The media campaign is designed to foster just that, reaching consumers through traditional press, retail outlets, and television advertising.

While the problem of fraudulent calls remains a persistent challenge in Spain, Movistar's aggressive countermeasures offer a tangible shield for its subscribers. The company's ongoing efforts suggest a long-term commitment to safeguarding its user base, turning security into a defining feature of its service.